Shipping policy

Order Processing All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Times We ship worldwide. Estimated delivery times after dispatch are:

  • United States: 7–15 business days
  • International: 10–25 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in our pricing or shipping fees.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at nororashop.online@gmail.com and we'll work to resolve it promptly.

Questions? Reach out to us anytime at novorashop.online@gmail.com — we're happy to help.